Shampoo Update: PLEASE READ!
The shampoo is FDA cleared and has cleared customs, shampoo will be shipping this week!
We are very sorry for the delay on shampoos, originally we thought we would have it by March at the latest and then India ran into a container shortage (which is/was most of the world overseas) due to shipments be halted from COVID and factories being shut down, this created a backlash and shortage.
It took many years to bring back the shampoos and as soon as we did COVID hit, we sold out in one month. This was heartbreaking as Shampoos are extremely difficult and time-consuming to make and receive.
We are very sorry for the delay and are doing everything we can to speed up the process.
Thank you all for your patience, we personally are also out of shampoo and cannot stand to be without it.
As soon as it arrives we will ship it out immediately. Since we had to wait for another container we also doubled the amount coming in, so there should not be any worries of shortages in the future. Thank you for your patience!
We do not take phone orders. All orders must be online. If you have questions or want to track a package please send us an email. Also, be sure to check your spam filter for tracking information
Orders are shipped daily if ordered before 4 PM Eastern time! (Excluding holidays)
Hours of Operation
Monday: 10:00 – 6:00
Tuesday: 10:00 – 6:00
Wednesday: 10:00 – 6:00
Thursday: 10:00 – 6:00
Friday: 9:00 – 3:00
Saturday: Email Monitoring All Weekend!
Sunday: Email Monitoring All Weekend!
We ship fast, order today we ship it today (excluding Sundays and some Saturdays)! If you are in California, no worries, first class makes it in a few days. Overseas and Canada takes 6-10 days. Remote parts of the world can take 14 plus days.
We answer emails 6 days a week excluding holidays. We are a family owned and run business, so sometimes we need a break and that’s why we developed the natural hair dye forum, so other people can answer questions as well, or get answers.
EarthDye Address and Contact Info:
This is a PO Box! We do not have a local pick-up service. It is cheaper than gas and you will get it in a day if you are local.
2840 West Bay Dr
Belleair Bluffs, Fl 33770
Guess What? We now have a public natural hair dye forum! If you have a question about a product, or just want to share your happiness, it takes as much time to post on our forum as it does to fill out the below contact form. Your question might help someone else as well. If you have a question like “where is my order?” or personal question, fill out the form or give us a call!